Saturday, December 24, 2011

Sri Lankan Postal Service

With the advancement of information technology the need for postal service has been reduced by a great degree. Back in the day, I also used to stay in touch with my friends by post. But now it’s all about email and social networking. However there are at times we rely on the postal service to deliver our post safely and confidentially. Even though technology has developed, still humans haven’t found a way to transport objects through the internet; therefore postal service is still a necessity in delivering goods and letters.


However lately I have lost faith in our Sri Lankan postal service. I have experienced quite a few times that International post doesn't seem to arrive to the recipient correctly. Quite a few others also have experienced these kinds of similar situations.


My brother and sister-in-law reside in USA, and they love to send cards. They never miss a chance to send a birthday card or seasonal greeting cards to all of the family and friends. It is with great joy that they go and select special cards to send to family and friends, however this joy is greatly diminished when they get to learn that the cards that selected with care hasn’t reached the recipient. Recently it was my birthday and my sister-in-law had selected one special birthday card for me, yet I didn’t receive it. However we got cards that they sent a week later wishing seasonal greetings.


I don’t have any proof to say that it got lost after it arrived in Sri Lanka, or it got lost while coming across the great Indian ocean, but it is sad to see that letters filled with love and care just simply join the great big ocean or get trampled to dust by unknown people. This is just one occurrence. We’ve experienced this situation twice earlier, and few times by relatives. Just imagine if we ourselves have experienced this thrice, may be thousands may be millions of letters doesn’t reach the recipient.


What we presume is that people, open letters to see if there is anything valuable is sent with it (especially money). It’s hard to believe that people are still uneducated enough to send money through post. But maybe people do find valuables in letters because this continues to happen.


It’s just greeting cards that we lost. People must be having private and confidential information in letters that they send. May be these letters are intercepted and used for blackmailing. I’m just assuming, but this may be happening. I think it’s time that we raise our voices against this very serious matter.


May be we should be able to enable tracking, like parcel packages sent through courier. Then at least we know whether the letter is and if it is received by the recipient safely and confidentially. It’s time that the Sri Lankan postal service take a serious investigation in to this matter and catch the culprits who commit this serious crime.


Well, please comment below if you have also experienced this situation.